Toast·Marketplace

3w ago

Principal Product Manager, POS Ordering

Toast is a restaurant technology platform providing POS, online ordering, payroll, and marketing tools for food businesses.

Own end-to-end strategy for Toast's POS Ordering product—a mission-critical system handling millions of daily restaurant interactions. Balance operational reliability with innovation in ordering workflows, AI integration, and segment-specific customization across enterprise and independent operators.

• ·Proven experience owning operationally critical products at scale with high uptime requirements
• ·Ability to segment restaurant market and identify differentiated vs. platform product investments
• ·Grounded thinking on AI applications in operational workflows with specific use case clarity
• ·Deep customer instincts with direct operator relationships and time spent in restaurants
• ·Track record of cross-functional partnership and domain expertise in complex organizations