1w ago
Sr. Director, IT Product Management – Post Sales and Partner Technology
EnterpriseCoreManager+$168k–$330kHybridPalo Alto, CA15+ years
Sourced directly from MongoDB's ATS · detected 1w ago · no aggregator delay
MongoDB is a developer data platform offering a document database, Atlas cloud service, and search for modern applications.
The role
Own end-to-end technology strategy and roadmap for Partner Center, Customer Success, and Support platforms, leading a PM team to build AI-native solutions that enable post-sales organizations to operate at scale. Deliver integrated platforms spanning partner lifecycle management, CSM productivity tooling, support infrastructure, and autonomous AI agents while managing build-vs-buy decisions and cross-functional delivery.
Requirements
- ·15+ years enterprise IT or technical product management experience
- ·Proven experience building and managing partner platforms across full lifecycle
- ·Hands-on familiarity with agentic AI platforms, LLM orchestration, and MCP integrations
- ·Track record leading cross-functional IT delivery across multiple concurrent workstreams
- ·Demonstrated hands-on PM: prototyping, requirements writing, discovery, and engineering partnerships
Role signals
Role type
Core
Technical depth
Technical
Experience
15+ years
Work model
Hybrid · Palo Alto, CA
Compensation
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